Common Guest Questions
Planning your stay? Find quick solutions to common questions in our FAQ guide for a seamless experience. For personalized assistance or additional questions, please don’t hesitate to contact us.
When can guests check in and out at The Admiral?
Your room will be ready for check-in at 4 PM, with check-out scheduled for 11 AM, allowing you to savor every moment of your stay.
Do you offer valet parking?
Yes, we provide valet parking services. The cost is $25 per night. Please note that rates may be adjusted during high-demand periods like Mardi Gras.
What is the cancellation policy at The Admiral?
We offer penalty-free cancellations up to 48 hours before 4 PM on your arrival day. Cancellations within this 24-hour window incur charges for the first night’s stay. Note: Modifying a reservation within this period is regarded as a cancellation. Special events, group blocks, offers, and promotions may adhere to a different policy.
What is the policy for reservation deposits?
A valid credit card is required to secure your reservation. We authorize this card for the duration of your stay plus an incidental hold of $100 per night. Special events may have varying deposit requirements.
Is there a minimum age for check – in?
Yes, minimum age for check-in is 21 years old.
Does The Admiral welcome pets?
Absolutely, we cherish our four-legged guests! Dogs up to 50 pounds are welcome for a fee of $75 per stay. The pet fee provides your furry companion with two bowls and a bowl mat during your stay, as well as a gourmet treat, an Admiral bandana, a map of pet-friendly places around town, and a waste bag holder. Service animals are exempt from this fee. Please ensure pets are accompanied at all times, as unattended pets in rooms or any damage they may cause will incur additional charges.
Is smoking permitted at The Admiral?
The Admiral is a smoke-free and vape-free environment, both indoors and outdoors. Violations of this policy in public areas will result in a request to vacate the premises. Smoking in guest rooms incurs a $250 cleaning fee.
Is there a fitness center at The Admiral?
Yes, our guests have 24-hour access to our well-equipped fitness center.
Does The Admiral have a swimming pool?
Our outdoor pool is available year-round for your enjoyment, open from 9 AM to 9 PM daily.
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